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Our Story

Finding Inspiration in Every Turn

Pristine's story began in 1999, when its founder Rachid Lachaal started working as a cleaner. He quickly realised that the cleaning companies he was working for did not have the care and passion for cleaning that he did. Starting with a handful of cleaning materials he started L&B Cleaning, building up the business from his home. His one aim was to deliver exceptional service. Shona, his partner soon followed, giving up her career in the bank, L&B soon became Pristine Contract Cleaning Services Ltd.


"We quickly built up a stable client base through word of mouth. Our reputation for delivering a reliable and quality service allowed us to expand, whilst always maintaining our high standards.


We care about listening to our clients and understanding their needs and preferences. We care about providing a customised service that meets their expectations. Ultimately we want to build long-term relationships with our clients and the best way to do that is to deliver a high quality, reliable service that clients are happy with.


Although our team has expanded to meet the demands of our growing client base, we continue to be a family-run company and we place the same importance and values when hiring new employees as we do when taking on new clients. It is our personal touch and attention to detail that sets us apart and every team member needs to be able to deliver that level of service to clients.

​We are proud of the reputation we have built and the high level of client retention we have maintained. If you want know more, take a look around the website or contact us directly and we will be happy to help".

Shona Lachaal, Co-Owner and Director

Our Commitment to You

Professional and Bespoke Service

No-one wants to be stuck with a cleaning company that does not perform. We provide a high quality service that is tailored to your cleaning needs. We work you to ensure we fully understand your requirements and will deliver on those consistently, resulting in a flexible, cost-effective service to suit all your cleaning needs.

Maintain High Standards

We want to provide the highest quality service not just today, but week in week out, year after year. That is why we welcome feedback from all our clients, which we use to continuously improve in all that we do, for the benefit of both our customers and our staff.

Motivated Cleaners

Happy cleaners result in happy clients! Our cleaners should feel valued and motivated to work with the same pride and passion that we built our business on. We commit to providing a safe, respectful and inclusive work environment in which all employees can flourish.


Why Choose Us

Bespoke service to meet your needs

Personal point of contact at all times

Reliable cleaners you can trust

Satisfied customers for over 20 years

Equal rights employer

Secure vetting of all cleaners

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